GOOGLE ADS

    How a SaaS Company Captured £380K Pipeline From Competitor Searches

    A mid-market SaaS platform competing against Monday.com and Asana shifted from generic keywords to competitor capture campaigns. In Year 1, competitor campaigns became their highest-ROI channel, generating £380K pipeline while reducing CAC by 61%.

    £380K Competitor campaigns

    Pipeline (Year 1)

    -61% £420→£165

    CAC Reduction

    47/mo

    Qualified Demos

    22%

    Demo-to-Close Rate (vs 8%)

    The Challenge

    What We Were Dealing With

    Monday.com, Asana, and ClickUp were spending £50,000+ daily on Google Ads, dominating broad search volume. The client couldn't outbid them on generic 'project management software' keywords. Every pound spent fighting on those fronts was wasted — and the traffic quality was poor (early-stage researchers, not active switchers).

    CRM data showed competitor searches converted at 22% (demo to close) vs 8% for generic — but Google Ads wasn't aware of this difference. No audience layering, no HubSpot integration, no exclusion strategy, and generic homepage landing pages for all traffic. CAC was unsustainable at £420 per demo.

    Our Strategy

    How We Did It

    01

    Competitor Capture Campaign Architecture

    Created dedicated campaigns for each major competitor: 'Asana Alternative', 'Monday.com Alternative', 'ClickUp vs [Product]'. Each campaign had its own budget, landing pages, and bid strategy for visibility and control.

    02

    Custom Competitor Comparison Landing Pages

    Built 5 competitor-specific comparison pages with feature parity tables, pricing differences, migration guides, and ROI calculators. CTR improved 34% and form fill rate increased 28% vs generic homepage.

    03

    Audience Layering: Intent + Fit

    Layered in-market audiences, company size signals (mid-market), job title targeting (Head of Ops, Project Director, Scrum Master), and negations (existing customers, free-tier users) for higher-intent, lower-CAC traffic.

    04

    HubSpot-to-Google Value-Based Bidding

    Connected HubSpot to Google Ads with conversion value tracking. Competitor demos (22% close rate) assigned higher values than generic demos (8%). Google learned to bid aggressively on high-converting sources automatically.

    05

    Exclusion Strategy

    Excluded low-intent searches: '[Competitor] free trial', '[Competitor] review', '[Competitor] pricing', company news. Redirected budget from browsers and curiosity-seekers to high-intent alternative searches.

    The Results

    What We Delivered

    Year 1: £380K pipeline from competitor campaigns (£31.7K/month average). 47 qualified demos/month from competitor searches. Demo-to-close rate 22% (vs 8% generic). CAC reduced 61% (£420→£165). 9.8x ROAS on competitor campaigns vs 2.4x on generic. Competitor channels represented 55% of total pipeline despite being only 35% of spend.

    £380K Competitor campaigns

    Pipeline (Year 1)

    -61% £420→£165

    CAC Reduction

    47/mo

    Qualified Demos

    22%

    Demo-to-Close Rate (vs 8%)

    Key Takeaways

    Lessons From This Engagement

    Intent beats budget

    You can't outspend Monday.com on generic keywords. But you can capture their prospective customers on '[competitor] alternative' searches. Higher intent always beats bigger budget.

    Demo quality matters more than volume

    A demo that closes at 22% is worth 2.75x more than one at 8%. Value-based bidding fixes this by feeding closed-won data back into Google Ads.

    Landing pages are part of bidding strategy

    A custom comparison page vs a generic homepage gets completely different conversion rates. We saw 28% form lift from page customisation alone.

    Exclusion is smarter than expansion

    We reduced generic campaigns and reinvested in competitor campaigns. The best optimisation is cutting what doesn't work, not optimising what's broken.

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